Terms of Service

Please read these terms carefully before using insanelook.com or placing an order with INSANE LOOK.

Last Updated: 04 March 2026

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1. Acceptance of Terms

These Terms of Service govern your access to and use of www.insanelook.com and the purchase of products from INSANE LOOK.

By accessing, browsing or placing an order on this Website, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

Users under 18 years of age are not permitted to make purchases on this Website.

2. Business Information

Trade Name / Brand Name: INSANE LOOK

Legal Entity Name: Mohd Sohail (Proprietor)

Registered Address: 9/25 Darwar, Nai Ki Mandi, Agra, Uttar Pradesh, PIN Code: 282003

Email: contact@insanelook.com

Phone: +91 9557327787

3. Website Use & Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years old
• You are legally capable of entering into binding contracts
• All information provided by you is accurate and complete

We reserve the right to refuse service, terminate accounts or cancel orders at our sole discretion if misuse is suspected.

4. Products & Availability

All products displayed on the Website are subject to availability.

INSANE LOOK maintains the right to:

• Limit quantities per customer
• Discontinue products without notice
• Modify product descriptions
• Correct typographical errors

Product images are for representation purposes only. Minor variations in colour, texture or design may occur due to lighting and screen resolution.

5. Pricing & Payment

All prices are listed in INR (₹) unless otherwise specified.

We maintain the right to modify pricing at any time without prior notice.

In case of pricing errors, technical system errors, incorrect product information or inventory discrepancies, we reserve the right to cancel affected orders and issue refunds where applicable.

Payments are processed via secure third-party payment gateways. We do not store debit/credit card details or sensitive financial credentials.

6. Order Confirmation & Acceptance

Order confirmation via email or SMS does not constitute final acceptance.

An order shall be deemed accepted only after:

• Successful payment authorisation
• Internal verification, if required
• Dispatch confirmation

We reserve the right to cancel orders due to payment failure, suspected fraud, high-risk transaction flags, address verification issues or non-cooperation during verification.

Refunds, where applicable, will be processed as per our Refund Policy.

7. Order Verification & Risk Control

To ensure transaction security and prevent fraud, INSANE LOOK may conduct order verification, including but not limited to OTP verification, phone confirmation, billing/shipping address validation and identity confirmation.

Failure to complete verification may result in order cancellation.

We reserve the right to refuse or cancel suspicious or high-risk orders.

8. Shipping & Delivery

Delivery timelines provided on the Website are estimates only and not guaranteed.

INSANE LOOK shall not be liable for delays caused by courier partners, natural disasters, government restrictions, public holidays, operational disruptions or events beyond our reasonable control.

Delivery Confirmation

Delivery shall be considered completed upon confirmation by courier tracking records, OTP verification, customer signature or delivery confirmation photo.

Such confirmation shall constitute valid proof of delivery in the event of disputes or chargebacks.

Risk Transfer

Risk of loss and title for products pass to the customer upon confirmed delivery.

9. Returns, Refunds & Exchanges

Our separate Return & Refund Policy governs all returns and refunds.

We reserve the right to reject returns that:

• Do not meet eligibility conditions
• Show signs of use or damage
• Are missing original tags or packaging
• Differ from the originally shipped item

10. Intellectual Property Rights

All content on this Website, including logos, designs, graphics, product images, website layout, text content and branding materials, are the exclusive intellectual property of INSANE LOOK.

Unauthorised reproduction, distribution, modification or commercial use is strictly prohibited and may result in legal action.

11. User Conduct

You agree not to:

• Use the Website for unlawful purposes
• Attempt to hack, disrupt or interfere with Website functionality
• Engage in data mining, scraping or automated extraction
• Submit false, misleading or fraudulent information

Violation may result in termination of access and legal action.

12. Limitation of Liability

To the fullest extent permitted under applicable law, INSANE LOOK shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from use of the Website, purchase of products, delivery delays or technical disruptions.

Total liability, if any, shall not exceed the amount paid for the specific product giving rise to the claim.

13. Chargeback & Fraudulent Claims

14. No Commercial Resale

Products purchased from INSANE LOOK are for personal use only and may not be resold without written consent.

15. Indemnification

You agree to indemnify and hold harmless INSANE LOOK, its owners, employees and affiliates from any claims, damages, liabilities, losses or expenses arising from breach of these Terms, fraudulent activity or misuse of the Website.

16. Force Majeure

INSANE LOOK shall not be liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, pandemic or epidemic, government actions, supply chain disruptions, technical failures or labor disputes.

17. Severability

If any provision of these Terms is found invalid under applicable law, the remaining provisions shall remain enforceable.

18. Arbitration

Disputes may first be attempted to be resolved through mutual negotiation before initiating legal proceedings.

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or relating to the use of this Website shall be subject to the exclusive jurisdiction of the courts located in Agra, Uttar Pradesh, India.

20. Changes to Terms

INSANE LOOK maintains the right to modify these Terms at any time.

Continued use of the Website following updates constitutes acceptance of revised Terms.