Refund Policy

COD Orders: COD charges are non-refundable and will be deducted from the refund.
Reverse Shipping Fee: ₹100 will be deducted from the refund unless refunded to the INSANE LOOK Wallet.

Refunds will be transferred to the bank account provided during the return request.
It may take 7 working days to reflect in your account.

If incorrect bank details are provided, we will notify you.
If we don’t receive a response within 7 days, the amount will be credited to your INSANE LOOK Wallet.
Wallet credits are non-transferable and non-withdrawable.

NOTE: Shipping charges are non-refundable unless the return is due to a manufacturing defect or to a wrong product being delivered.

Order Cancellation Guidelines

Before Shipping: Orders can be cancelled instantly before shipment via the "My Account" page or by contacting customer support.
After Shipping: Orders cannot be cancelled once shipped. You may return the item as per our Return Policy.
Pre-orders:

Prepaid Orders: Refunds will be credited to the original payment method within 7-10 days after cancellation.
COD Orders: Cannot be cancelled after shipping. Refusing delivery will be treated as a return, and the refund will be processed per our Return Policy.

For any queries, contact us at contact@insanelook.com or 9557327787.

To protect our customers and business from misuse:

o Accounts with excessive return behaviour may be restricted

o Fraudulent claims may result in permanent account suspension

o Suspicious transactions may be reported to payment gateways or authorities

Insane Look reserves the right to refuse service in cases of suspected abuse.