Shipping & Delivery
Shipping Guidelines
- By placing an order on insanelook.com, you agree to the terms outlined in this policy. Please review this policy before making a purchase.
- Processing Time: Orders are processed within 24-48 hours of placement, excluding weekends and public holidays.
Delivery Time:
- Standard Shipping: Estimated delivery within 5-7 working days after dispatch.
- Express Shipping: Available for select locations with 3-5 working days delivery time.
- Tracking Details: Once dispatched, you will receive an email/SMS with tracking details to monitor your order’s progress.
Shipping Charges
- Prepaid Orders: Standard shipping is free on all prepaid orders above ₹999. Orders below ₹999 will incur a ₹50 shipping fee.
Delivery Conditions
- Delivery Address: Ensure the correct shipping address is provided at checkout. Address changes are not possible after dispatch.
- Missed Delivery: Two delivery attempts will be made. If unsuccessful, the package will be returned to us, and reshipping will incur additional charges.
- Undeliverable Orders: If an order is returned due to an incorrect address, refusal, or non-availability, the shipping fee will be deducted from any refund.
International Shipping
- Currently, INSANE LOOK only ships within India. International shipping is not available.
Order Delays
- While we strive for timely delivery, delays may occur due to unforeseen circumstances like weather conditions, courier issues, or public holidays.
- If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
- For any shipping-related queries, reach out to us at contact@insanelook.com or WhatsApp at 9557327787.
