What is your return and exchange policy?
We offer a 7-day size exchange from the date of delivery. The product must be unused, unwashed, and in original condition with tags intact. We do not offer returns — only size exchanges.
Do you offer Cash on Delivery (COD)?
Yes! COD is available across India. A nominal fee of ₹99 is charged for COD orders. Prepaid orders get an extra 5% off + free gift.
How long does delivery take?
Orders are processed within 24–48 hours. Delivery takes 5–7 business days across India. You will receive a tracking link via SMS/WhatsApp once your order is shipped.
Is shipping free?
Yes! We offer free shipping on every order across India. No minimum order value required.
How do I track my order?
Once shipped, you'll receive a tracking link via SMS and WhatsApp. You can also track your order at Track Your Order.
What sizes do you offer?
We offer sizes S, M, L, XL, and XXL in oversized fit. Please refer to the size chart on each product page for exact measurements before ordering.
What fabric quality do you use?
All our tees are made from 240 GSM heavyweight premium cotton with a drop-shoulder oversized silhouette. Built to hold shape wash after wash.
How do I initiate an exchange?
Contact us on WhatsApp at +91 9557327787 or email us at contact@insanelook.com within 7 days of delivery. Share your order ID and the size you need.
Do you ship internationally?
Currently we ship only within India. International shipping is coming soon — follow us on Instagram @insane_look for updates.
Can I cancel my order?
Orders can be cancelled within 12 hours of placing them. After that, the order goes into processing and cannot be cancelled. Contact us immediately on WhatsApp if you need to cancel.